People have become used to taking care of almost anything from a screen, be it a smartphone, laptop or interactive kiosk. They expect the same smooth, multi-channel interaction with their workplace. Personal assistance apps that use live sensor data and floor plan visualization make it easy to navigate the workplace, book services on the go, and provide instant feedback.

In a smart building, services are no longer executed as scheduled but targeted where they are most needed, without wasting time or resources. When integrated with operational FM software, live sensor data can be used to trigger actions and to enable dynamic services, based on occupant activities and feedback.

An Integrated Workplace Management System (IWMS) has become indispensable for effectively managing the end-to-end life cycle of corporate facilities. We offer a modular IWMS platform that supports best-practice facility process automation, provides various mobile apps for both end users and FM technicians, and takes advantage of the IoT to optimize the way buildings are managed and serviced

Through KPI dashboards CREs, facility managers, and service providers can keep track of key metrics, such as asset performance, service quality, occupancy and costs. Thanks to integration of the IoT and big data analytics and visualization, managers get a better understanding of the realities on the ground and can better target service delivery.